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Description
Control panel  
Description of the Contact form

Click on the "Contact" button in the toolbar at the top of the screen.

The "Contact form" window will then appear:

Fill in the contact form by describing the problem you have encountered (upper section of the contact form) along with your telephone number. The remainder of the information will be completed automatically by the program.

Click on the "Print" button in the toolbar on the left of the screen. A print dialog box will appear (it will differ in appearance depending on your printer).

Click on the "OK" button in this dialog box to start printing.

Then fax the form to the number on the form.